Rick picked up my computer and within 3 hours called me to explain issues.
Overall Experience
Quality
Price
Convenience
I had issues with a new computer I had purchased. I called up Priority 1 and 20 minutes later my problem was repaired, remotely. How nice to have someone competent to work with.
Overall Experience
Quality
Price
Convenience
Rick with Priority 1 Computer Services did an excellent job diagnosing what was wrong with my laptop and fixed it in record time. He went above and beyond to explain how to make sure that my laptop would operate at the maximum efficiency going forward and made sure that I was protected. Rick is honest and truly cares about his customers. I highly recommend Priority 1 Computer Services for all your computer needs!
Overall Experience
Quality
Price
Convenience
I do stupid, call Rick and he has never failed to bail me out. Beyond the stupid he has taught me so much in the process of purchasing, fixing and care. He is worth every penny he has ever charged!!!
Overall Experience
Quality
Price
Convenience
Thank’s to priority 1 computer I have one Less thing to worry about, if you don’t have priority 1 computer services then you don’t have the best they are fast,friendly professional and yet they make you feel like family I recommend you run to get priority 1 it’s the best service I have ever had THANK YOU PRIORITY 1. Norma
Overall Experience
Quality
Price
Convenience
The size and design of my PC makes installing a new graphics card a real challenge, but Rick never lets computers get the best of him. Upgrading my PC had some complications in the long run, but Rick went out of his way to help me pick out a better computer and made sure I got what I needed. Rick and his colleagues are great people that know their workfield and guarantee customer satisfaction.
Overall Experience
Quality
Price
Convenience
The service is excellent reliable affordable it nice not to worry about my computer anymore thank you.
Overall Experience
Quality
Price
Convenience
I've had Priority1 Computer Services for many years. I TRUST them. Anytime I've called a person immediately answers the phone. They are patient with me and Rick always goes beyond the next step.
Overall Experience
Quality
Price
Convenience
Fake Microsoft issue and those crooked technicians with the Accents... Lying, Cheating and Stealing from good people! They had changed her password and locked her out of her computer... Taken advantage of the situation and charged money directly out of her checking account! We had to backup her data and then wipe windows and reinstall from scratch... Perform all updates... Install Printer... Transfer all data back onto now clean computer... Installed Malwarbytes and rec. Webroot for Antivirus...
Replaced defective Macbook Air with New unit...
Pickup Dell Desktop Computer - Hard Drive failure smart alert - Replace with 1TB Samsung EVO SSD - Clone Drive over to new Hard Drive - Purchase Speaker set - Purchase WebCam - Keyboard Cover and Mouse Pad.
Dell Repair - Shipped into Dell for Non Warranty Repair - Backed up data - Cleaned and tested unit... Done!
Internet Issues with computer on wireless... Needed to be plugged into Ethernet for Programs to work.
Remote Support Repair Reset all passwords for Microsoft, Gmail and Bellsouth Blurry screen - Adjusted for max. performance Customer will decide if he will keep or return unit for different machine
Remote Support Repair Reset all passwords for Microsoft, Gmail and Bellsouth Blurry screen - Adjusted for max. performance Customer will decide if he will keep or return unit for different machine
Customer laptop was dropped not worth fixing. Recovered data from old laptop. Transferred data to new Dell laptop.
Pickup Netgear Readynas and diagnose... System is shorted out no good at all...
Install new Video Card in Form fitted computer... Very tight fit! Also, the GPU Cable for new GPU was an 8 Pin... We brought it to the office and found that the Motherboard had an 8 Pin Plug... We found an 8 pin cable but it was 2ft. long... We had to tape and snake it through the computer for it to fit... It took 2 Technicians to squeeze it back together again... We tested the machine and everything is working perfectly... Cleaned unit and brought back to customer...
HP Spectre X360 15.6" - Static noise on Left speaker, CPU Cooling Fan not spinning on Left Side... Repaired computer, Setup Acronis True Image for Backup. Webroot and Malwarebytes for protection.
Remote Support Repair Reset all passwords for Microsoft, Gmail and Bellsouth Blurry screen - Adjusted for max. performance Customer will decide if he will keep or return unit for different machine
