Response from Priority 1 Computers :
Thank you very much George! We're glad to be able to help you.
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I can’t begin to express how thankful I am for giving my kid an amazing birthday present, went above and beyond! Everything working 100% a month later, will definitely come back and refer friends/family. Thank you!! You guys are an amazing company and really good people!! Wish you guys the best
Response from Priority 1 Computers :
Thank you Jair! We're grateful to be able to help a hard working father like you. Merry Christmas!
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Priority 1 is amazing they fixed my computer very quickly! Highly recommend them!
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Rick picked up my computer and within 3 hours called me to explain issues.
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I had issues with a new computer I had purchased. I called up Priority 1 and 20 minutes later my problem was repaired, remotely. How nice to have someone competent to work with.
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Rick with Priority 1 Computer Services did an excellent job diagnosing what was wrong with my laptop and fixed it in record time. He went above and beyond to explain how to make sure that my laptop would operate at the maximum efficiency going forward and made sure that I was protected. Rick is honest and truly cares about his customers. I highly recommend Priority 1 Computer Services for all your computer needs!
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I do stupid, call Rick and he has never failed to bail me out. Beyond the stupid he has taught me so much in the process of purchasing, fixing and care. He is worth every penny he has ever charged!!!
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Thank’s to priority 1 computer I have one Less thing to worry about, if you don’t have priority 1 computer services then you don’t have the best they are fast,friendly professional and yet they make you feel like family I recommend you run to get priority 1 it’s the best service I have ever had THANK YOU PRIORITY 1. Norma
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The size and design of my PC makes installing a new graphics card a real challenge, but Rick never lets computers get the best of him. Upgrading my PC had some complications in the long run, but Rick went out of his way to help me pick out a better computer and made sure I got what I needed. Rick and his colleagues are great people that know their workfield and guarantee customer satisfaction.
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The service is excellent reliable affordable it nice not to worry about my computer anymore thank you.
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I've had Priority1 Computer Services for many years. I TRUST them. Anytime I've called a person immediately answers the phone. They are patient with me and Rick always goes beyond the next step.
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Rick. has always answered my phone call for help."Always" I forget the time change of 2 hours and he still responds to help me. He is very helpful and very friendly. We talk while he is fixing my computer problems or just giving me advise how to run applications. I feel I know Rick personalty. Some times I feel very stupid with my computer illiteracy but he always say no worries and get me back ruining and teaches me how these system work, even when there is nothing wrong with my computer. I have had Rick help me for many years and with his continuous support of Anti Software updates and protection I have no worries and my computer runs great. I bought a new copier and just call Rick and he remotely set it up and works great. Rick has spoiled me. Job well done!!!
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Priority Service! Customer is down and cannot do anything without computer... 500GB Hard Drive is SSD But out of space... Replaced with New 1TB Samsung SSD... $ 150.00 Computer will not boot Win 10... Blue Screens... Issue with Dell Computer being very old... Running Bios version A 07... Upgraded through the versions to newest version A 24... Then Windows would not boot due to Bios setup... Hard Disk boot needs to be in AHCI Not Raid... Then booted into Windows... Performed all updates... Optimized Win 10... Customer did have backup, but only backing up data... Purchased internal 4TB Western Digital Black Hard Drive and installed into system... $ 134.99 Setup as Drive Z: so that it would not interfere with backups... Installed ACRONIS TRUE IMAGE... Configured backups... Done!
Setup networking for printer/scanner on 2/3 computers Ran updates on master dell laptop Consulted owner on streamlining business devices and cloud storage Setup and activated LAN based security cameras Next steps: planned to upgrade Dell laptop to a solid state drive, buy 2 new PCs with fresh clean windows 10 install with data transfer, will attempt to get security camera access on the cloud.
Customer called about gaming PC in a continuous restart mode with a matrix like screen. Picked up PC and after first diagnosis we found that the video showed signs of corruption. Possibly due to Power issue in area - Five service calls all in the same area same time frame! Windows would not boot properly. And the windows platform was split between the two original hard drives. Final diagnosis was a bad video card. Swapped out bad card for a working one. Transferred data from original 256GB M.2 to a used 516GB M.2.
Picked up new system in unopened box. Upgraded 256GB M.2 to 1TB Western Digital Black 7000 mb/s. Setup new system (HP) and performed all updates. Installed Remote Monitoring and Management on new system. Transferred all data from old system to new. Installed old programs fresh and clean. Setup and installed NEW Microsoft office with all updates. Picked up new hard drive at Best Buy. Give to customer at cost. Battery Replacement for HP Envy Laptop
Video Card - GTX550TI Used 256GB Solid State Hard Drive Data transfer onto upgraded computer with SSD
Dell 27" U2718Q Monitor Dead! - Diagnose and give customer price quote on repair... Cost for Repair: 5 - Labor 75.00 per hour 375.00 1 - New Internal Power Driver Board 270.00 1 - New Internal Dell T-Con Board 30.00 1 - Logic Board - Discontinued! Unable to get! Unit not fixable due to parts not being available - Ever! Note: This is indicative of a Power Issue Especially since in his neighborhood we had 3 computer systems go down in the same time period!
Pickup old i3 and purchase refurbished Dell XPS I7 DESKTOP COMPUTER With New 1TB SSD TRANSFERED Data from old unit... Installed Office 365 Installed Printer Tested o.k. Dell - i7 Quad Core 8 Logical Cores 8GB RAM Updated to 1GB Video Card Upgrade to New 1TB Solid State Hard Drive
Pickup Alienware Desktop Computer - Power Issue - Won't Boot! Serious Power Issue smoked and fried when we turned it on... Needs New Power Supply, Motherboard, Processor and CPU Cooling Fan, Memory - Hard Drive was able to get data and transfer to USB Flash Drive.
